rm777 FAQ — Every question you have, answered

rm777 does not charge any fee for deposits. The full amount you send via KBZPay, Wave Money, AYA Pay, or CB Pay will be credited to your account. However, your bank or app may charge its own fees, so please check with them directly.

If the money hasn't appeared a few minutes after the transfer, contact our support team immediately via Live Chat. Providing a screenshot of the transfer and the transaction ID will help us resolve it faster. Our support team is available 24/7 in Myanmar language.

rm777 accepts deposits via KBZPay, Wave Money, AYA Pay, and CB Pay. These widely used payment methods in Myanmar are secure and fast. We are working to add more options in the future.

To deposit with Wave Money, log in from the rm777 login page, open the deposit section, select Wave Money, enter the amount, and transfer to rm777's Wave Money number. After the transfer, enter the transaction ID and confirm. The minimum deposit amount is 20,000 Ks.

The minimum deposit at rm777 is 20,000 Ks. This applies equally to all payment methods including KBZPay, Wave Money, AYA Pay, and CB Pay. For withdrawals, the minimum is 30,000 Ks, and processing can take between 30 minutes and 3 hours.

If you have concerns about problem gambling, you can first contact the rm777 support team via Live Chat. If you are looking for professional help, you can reach out through international problem gambling helplines. Read more on our Responsible Gaming page.

Continuing to play to recover lost money, borrowing money to gamble, being unable to control how much time you spend gambling, and making excuses to your family or work while gambling — these are signs of problem gambling. If you recognise any of these, stop immediately and contact our support team or speak with a professional.

You must be 21 or older (21+) to play on the rm777 platform. This is a core part of our responsible gambling policy. Anyone under 21 will not be allowed to play, and their account will be suspended or closed.

A cooling-off is a temporary break where you can pause your gambling activity for a set number of days or weeks. Contact our support team via Live Chat to request it, and we will block access to your account for the period you specify. If you want a more permanent decision, you can also request self-exclusion.

If you request self-exclusion, your rm777 account will be suspended or blocked for a set period or permanently. We will not reopen the account during that time. We respect and support this decision. You can request it via Live Chat or by emailing [email protected].

Yes. Under rm777 policy, each player may only have one account. Opening duplicate accounts can result in bonuses being blocked, the account being closed, and remaining funds being frozen. If you share a device with a family member, please notify our support team in advance.

When logging in from a new device, you may need to go through an additional identity verification step. Confirm your identity using the phone number or email registered to your account and enter the OTP. If you continue to have difficulty, our 24/7 Live Chat is ready to help.

To open an account, you need a Myanmar phone number, your name (matching your bank card), and a strong password. You must be 21+ and register with a phone number in your own name. For full details on the registration process, check the rm777 Login page.

On the Login page, click the "Forgot Password" option, then use your registered phone number to receive an OTP and reset your password. If that does not work, email [email protected] or contact the support team via Live Chat and they will help you.

Your username must use English characters and numbers only — no spaces. Your password must be at least 8 characters long and include at least one capital letter and one number. Changing your password regularly keeps your account more secure. Never share your credentials with anyone.

Entering the wrong password too many times can cause a temporary account lock. Wait 15–30 minutes and try again, or contact the support team immediately via Live Chat. The team will verify your identity and unlock your account.

When you open an rm777 account and make your first deposit, you automatically receive a 150% welcome bonus. For example — deposit 20,000 Ks and you get a 30,000 Ks bonus, giving you 50,000 Ks to play with. The maximum bonus is 500,000 Ks and there is no need to opt in beforehand — the bonus is credited as soon as you deposit.

A wagering requirement is how many times you must play through the bonus amount before you can withdraw the bonus winnings. rm777's wagering requirement is the bonus amount × 20. For example — deposit 20,000 Ks and receive a 30,000 Ks bonus, then you need to wager 30,000 × 20 = 600,000 Ks before withdrawing bonus winnings. If you deposit 680,000 Ks, you receive a 500,000 Ks bonus and the wagering requirement is 500,000 × 20 = 10,000,000 Ks.

Most slots games contribute 100% towards the wagering requirement. Live casino games (Baccarat, Roulette, Dragon Tiger) may have a lower contribution rate. Football betting does not count towards the welcome bonus wagering requirement. Ask the support team for the exact contribution rate of whichever game you want to play.

If the wagering requirement is not met within the set period after receiving the bonus, the bonus funds may be forfeited. When you claim a bonus, ask the support team about the time limit. Plan your play time well and try to complete the wagering before the deadline.

When you refer a friend to rm777, you receive 10% of their first deposit as a bonus — up to a maximum of 10,000 Ks per person. On top of that, you continue to earn 0.2% of their valid bets as a weekly commission. You can get your own referral link from the support team, and this commission has no limit — you keep earning it for as long as your referred player keeps playing.

While a welcome bonus is active, there may be a maximum single bet limit. Placing a large single bet before wagering requirements are met may be considered a violation of the bonus terms and could result in the bonus being forfeited. Check the full bonus terms on the Terms & Conditions page or contact the support team.