rm777 Privacy Policy
rm777 protects players' personal information responsibly. This policy explains what information is collected, how it is used, and how it is protected.
Last updated: 30 October 2026
Introduction
rm777 ("we", "the service") is an online casino platform with a Premium Live Studio for players in Myanmar. We take your personal information and privacy seriously. This Privacy Policy ("Policy") applies whenever you register on, access, or use the services at rm777.today. Please read and make sure you understand this policy. Continuing to use this website means you accept the terms set out in this policy.
We may update any provision of this policy at any time, and any changes will be posted on this page. Continued use of the service after changes are made means you agree to the updated policy.
Types of Information Collected
We may collect the following types of information from you—
1.1 Information you provide directly
- Name, date of birth, and contact email address
- Payment information for transactions via KBZPay, Wave Money, AYA Pay, and CB Pay (only to the extent necessary to process payments)
- Form details submitted during registration
- Communication records via customer service and Live Chat
1.2 Information collected automatically
- IP address, browser type, and screen resolution
- Website access logs (log files)
- Data from cookies and tracking technologies
- Device type and operating system
- Gaming history and platform usage patterns
1.3 Information received from third parties
- Verification data from payment service providers (such as KBZPay)
- Data from fraud prevention services we work with
How we use your information
We use the information we collect only for the following purposes—
- Account registration, verification and service delivery
- Processing deposits and withdrawals
- Managing bonus and promotion offers
- Know Your Customer (KYC) checks to ensure compliance with gaming regulations
- Fraud prevention and anti-money laundering (AML) activities
- Customer service and technical support
- Running analytics to improve the platform
- Supporting responsible gaming tools
- Sending promotional emails with your consent
We will not use your personal data for any purpose other than those stated in this policy.
Cookies and tracking technologies
Our website uses cookies and similar technologies for the following purposes—
Strictly Necessary Cookies
These cookies are essential for the website to function properly. They are used to maintain login sessions, run security checks and record policy consent. You cannot opt out of these cookies.
Functional Cookies
Used to remember your preferences such as language selection and gameplay settings.
Analytics Cookies
These help us understand how the website is being used. Data collected from these cookies is handled in a non-personally identifiable form.
You can control cookies through your browser settings. However, if you disable all cookies, some website features may not be fully available.
Information sharing and disclosure
rm777 does not sell, rent or trade your personal data to third parties. However, it may be shared in limited circumstances including—
- Service providers: Shared only to the extent needed to carry out services such as payment processing (KBZPay, Wave Money, AYA Pay, CB Pay), IT services and data storage
- Legal requests: May be disclosed in response to a lawful legal process from a competent authority
- Fraud and anti-money laundering: May be reported to relevant regulatory bodies in line with applicable frameworks
- Business transfers: May be carried out in the event of a merger or acquisition, in accordance with ethical guidelines
All sharing will be subject to prior agreements and defined restrictions.
Data security measures
rm777 maintains technical and administrative measures to protect your personal data—
- SSL (Secure Socket Layer) encryption — all data transfers are encrypted
- Access Controls — only staff who need access are granted it
- Regular security audits and software updates
- PCI-DSS compliant payment processing for all transactions
- Privacy training for customer support staff
We make every effort, but acknowledge that no data storage method can be 100% guaranteed. If you notice any data breach, please contact us immediately at [email protected].
Data retention period
We will retain your personal data for as long as the following purposes require—
- Account data — for as long as the account remains active
- Financial records — for the period required by applicable legal obligations
- KYC records — for the period stipulated in the relevant regulatory framework
- Customer service records — for a reasonable period after the issue is resolved
Once the data retention period has passed, we will securely delete or anonymise your personal information.
Your Rights
Every user on our platform has the following rights regarding their personal information—
Right to Access
You can ask us what personal information we hold about you.
Right to Correction
You can request that inaccurate or incomplete personal information be corrected.
Right to Deletion
You can request deletion of your personal information where there is no legal requirement to keep it. Data that must be retained by law — such as financial and KYC records — cannot be deleted immediately.
Right to Restriction
You can request that we restrict how we process your personal information for certain purposes.
Right to Withdraw Consent
Where processing is based on your consent — such as for promotional communications — you can withdraw that consent at any time.
To exercise any of these rights, please contact us at [email protected]. We will handle your request within a reasonable time.
Protection of Children's Privacy
rm777 services are intended for users aged 21+ only. We do not knowingly collect personal information from anyone under 21. If you believe we have received information from a child under 21, please contact us immediately at [email protected] — we will delete that information straight away.
International Data Transfers
Some of our servers and services may be located outside Myanmar. When data is transferred to those locations, we ensure it is handled in line with this privacy policy. We enter into data protection agreements with our service providers.
Policy Changes
We may review and update this policy from time to time. For significant changes, we will notify you at your registered email address and update the "Last revised date" on this page. Continued use of the website after a policy change will be taken as acceptance of the updated policy.
Contact Us
If you have questions about this policy, want to make a personal data request, or wish to raise a complaint, please contact our customer support team—